Nextbase

This article explains how to fully reset the connection between your Gen 2 Dash Cam and the Nextbase App, then set it up again from scratch.

How to Reset the Nextbase App Connection (Gen 2)

This article explains why you should switch from MyNextbase Connect to the Nextbase App, and shows you how to either move your existing footage over or start fresh, so you…

Switching from MyNextbase Connect to the Nextbase App

Get ready to connect

This article helps you create your Nextbase account (or continue without one) and connect your Gen 2 Dash Cam to the Nextbase App.

How to Connect your Gen 2 Dash Cam to the Nextbase App

This article explains what the Road Safety Club is, why it helps make UK roads safer, and how you can join with a Gen 2 Dash Cam to report hazards…

What is The Road Safety Club?

You can report road defects such as potholes, cracks, damaged signs, and other road‑safety issues directly from the Nextbase App using the Road Safety Club feature. This helps local authorities…

Report Road Defects With Your Gen 2 Camera

This article walks you through using voice control on your Gen 2 Dash Cam with the "Hey Nexy" wake phrase, supported commands, and tips for hands-free operation.

How Do I Use Voice Control On My Gen 2 Dash Cam?

This article walks you through what Driving Statistics show for your Gen 2 Dash Cam, how to view them in the Nextbase App, and why they might show zero.

Driving Statistics

This article walks you through what a Protected file is on your Dash Cam, how recordings become protected, why you may see many Protected files, and how to manage them…

What Is A Protected File?

This article explains when you might need spare parts for Series 2 Dash Cams (320XR, 222XR, 222X, 222, 122HD, 122) and lists the official Nextbase replacements.

Purchase a replacement part

This article explains how your Dash Cam and Hardwire Kit use power and protect your car battery, why the Dash Cam needs constant power, typical power use, and how a…

Will my Dash Cam drain my car battery?

All articles related to any Series 2 Camera

Series 2 Range

This article walks you through how to read the file names from your Series 2 Dash Cam recordings, what each part of the format means, and how hidden metadata can…

How Do I Understand My Dash Cams File Names?

This article explains how Nextbase Dash Cams handle low‑light recording and clarifies how they differ from true night vision systems.

Dash Cam 'Night Vision' explained

This article walks you through changing the mount on your series 2 dash cam.

How to change the mount on your Series 2 Dash Cam

Within this article you can find out the LED status for all Series 2 Dash Cam for example 122, 222, 222G, 222X, 222XR, 320XR, 322GW, 422GW, 522GW and 622GW.

Series 2 LEDs

How does Parking Mode work on Nextbase Series 2 Dash Cams, and what are the setup requirements?

This article walks you through downloading the My Nextbase Player software on your PC/Laptop.

How can I download the MyNextbase Player software for my Nextbase dash cam?

Can I reuse existing wiring when upgrading or replacing my Nextbase dash cam?

How do I access the settings menu on the Nextbase 320xr dash cam?

Physical setup and learn about your Dash Cam

Getting started

This article shows you how to set up the MyNextbase Connect app with your Nextbase Dash Cam, covers Bluetooth and Wi-Fi pairing steps including firmware checks, and provides tips and…

How to connect to the MyNextbase Connect App

This article shows you how to download footage from your Dash Cam to your phone using the MyNextbase Connect app, explains how to share clips via MyNextbase Cloud, and provides…

How to download and share footage using the MyNextbase Connect app

How can I access and transfer footage from a Nextbase 322GW/422GW/522GW/622GW Dash Cam to a phone or computer?

How to Retrieve, View, and Troubleshoot Footage from a Nextbase Dash Cam

How can I retrieve, view, and troubleshoot footage from a Series 2 Nextbase dash cam?

Viewing footage and using the app

This article explains how long your Dash Cam battery should last, shows you how to perform a battery test at home, and explains what your results mean and what to…

How to test your Dash Cam battery

This article walks you through three methods to update your Dash Cam firmware: SD card, Nextbase App, and MyNextbase Player (Series 2 only).

How Do I Update My Dash Cam Firmware?

This article explains what Dash Cam firmware is and why updates matter, shows how to check your version and update it via SD card, MyNextbase Player, or the app, and…

What is Firmware and how do you Update it?

This article shows you how to troubleshoot when your Dash Cam won't turn on, covers resetting the device and testing SD card/power supply issues, and provides tips and troubleshooting steps…

What to do if your Camera doesn't Power on

This article explains what causes DAB radio interference, how it relates to your Nextbase Dash Cam, and offers practical steps to reduce or remove interference if you notice issues after…

DAB radio interference

This article walks you through Nextbase extended warranty options, coverage periods by region, what you receive for claims, covered models, and exclusions.

Extended warranty

How can I troubleshoot low battery warnings and power issues with my Nextbase dashcam?

This article walks you through troubleshooting your Nextbase dash cam if you are experiencing freezing/front screen problems.

How can I troubleshoot and fix common issues with Nextbase dashcams, including freezing and logo screen problems?

Troubleshooting

This article explains what the Nextbase Road Safety Club is and its mission to make roads safer using dash cam footage, lists member benefits like discounts and extended warranty, and…

What is the Road Safety Club?

This article helps you join the Road Safety Club if you own a Nextbase Series 2 Dash Cam. You will use the MyNextbase Connect app to complete your profile.

How Can I Join The Road Safety Club?

This article explains who can join the Nextbase Road Safety Club, what it costs, how it helps improve road safety, and how your data and mobile connection are used.

Joining the Road Safety Club

You can join the Road Safety Club directly from the Nextbase App in a few quick steps. This membership is free and helps you contribute to safer roads while unlocking…

Learn how to complete your Road Safety Club profile, connect your Nextbase Series 2 Dash Cam to the MyNextbase Connect app, update firmware, manage permissions, and troubleshoot pairing or profile…

How to Set Up and Update Your Road Safety Club Profile

This article explains the benefits you get as a member of the Nextbase Road Safety Club and how to access and redeem them through the MyNextbase Connect app.

Nextbase Road Safety Club: Your Membership Benefits and How to Use Them

You can opt out anytime through the Nextbase app, but you'll lose access to exclusive member benefits like discounts and extended warranty.

How to Leave the Road Safety Club

This article explains what the Nextbase Road Safety Club is and why you should join, lists member benefits like discounts and extended warranty, and answers common questions about reporting hazards…

Should You Join the Nextbase Road Safety Club?

This article shows how Road Safety Club members can report road defects in the MyNextbase Connect app, explains what you can report and how data is anonymised, and offers tips…

How to Make Reports as a Road Safety Club Member

Road Safety Club

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