Nextbase

This article walks you through what a Protected file is on your Dash Cam, how recordings become protected, why you may see many Protected files, and how to manage them…

What Is A Protected File?

This article walks you through how to read the file names from your Series 2 Dash Cam recordings, what each part of the format means, and how hidden metadata can…

How Do I Understand My Dash Cams File Names?

This article explains when you might need spare parts for Series 2 Dash Cams (320XR, 222XR, 222X, 222, 122HD, 122) and lists the official Nextbase replacements.

Purchase a replacement part

This article walks you through Nextbase extended warranty options, coverage periods by region, what you receive for claims, covered models, and exclusions.

Extended warranty

You can join the Road Safety Club directly from the Nextbase App in a few quick steps. This membership is free and helps you contribute to safer roads while unlocking…

How Can I Join The Road Safety Club?

This article explains the benefits you get as a member of the Nextbase Road Safety Club and how to access and redeem them through the MyNextbase Connect app.

Nextbase Road Safety Club: Your Membership Benefits and How to Use Them

This article explains who can join the Nextbase Road Safety Club, what it costs, how it helps improve road safety, and how your data and mobile connection are used.

Joining the Road Safety Club

You can opt out anytime through the Nextbase app, but you'll lose access to exclusive member benefits like discounts and extended warranty.

How to Leave the Road Safety Club

This article helps you join the Road Safety Club if you own a Nextbase Series 2 Dash Cam. You will use the MyNextbase Connect app to complete your profile.

Learn how to complete your Road Safety Club profile, connect your Nextbase Series 2 Dash Cam to the MyNextbase Connect app, update firmware, manage permissions, and troubleshoot pairing or profile…

How to Set Up and Update Your Road Safety Club Profile

This article explains what the Nextbase Road Safety Club is and why you should join, lists member benefits like discounts and extended warranty, and answers common questions about reporting hazards…

Should You Join the Nextbase Road Safety Club?

This article shows you how to set up the MyNextbase Connect app with your Nextbase Dash Cam, covers Bluetooth and Wi-Fi pairing steps including firmware checks, and provides tips and…

How to connect to the MyNextbase Connect App

This article explains what the Nextbase Road Safety Club is and its mission to make roads safer using dash cam footage, lists member benefits like discounts and extended warranty, and…

What is the Road Safety Club?

This article shows how Road Safety Club members can report road defects in the MyNextbase Connect app, explains what you can report and how data is anonymised, and offers tips…

How to Make Reports as a Road Safety Club Member

This article explains how Nextbase Dash Cams handle low‑light recording and clarifies how they differ from true night vision systems.

Dash Cam 'Night Vision' explained

This article explains how long your Dash Cam battery should last, shows you how to perform a battery test at home, and explains what your results mean and what to…

How to test your Dash Cam battery

This article walks you through three methods to update your Dash Cam firmware: SD card, Nextbase App, and MyNextbase Player (Series 2 only).

How Do I Update My Dash Cam Firmware?

This article explains how your Dash Cam and Hardwire Kit use power and protect your car battery, why the Dash Cam needs constant power, typical power use, and how a…

Will my Dash Cam drain my car battery?

This article shows you how to download footage from your Dash Cam to your phone using the MyNextbase Connect app, explains how to share clips via MyNextbase Cloud, and provides…

How to download and share footage using the MyNextbase Connect app

This article explains what Dash Cam firmware is and why updates matter, shows how to check your version and update it via SD card, MyNextbase Player, or the app, and…

What is firmware and how do you update it?

This article shows you how to troubleshoot when your Dash Cam won't turn on, covers resetting the device and testing SD card/power supply issues, and provides tips and troubleshooting steps…

What to do if your camera doesn't turn on

How to change the mount on your Series 2 Dash Cam

This article explains what causes DAB radio interference, how it relates to your Nextbase Dash Cam, and offers practical steps to reduce or remove interference if you notice issues after…

DAB radio interference

All articles related to any Series 2 Camera

Series 2 Range

Find answers and get help from Intercom Support and Community Experts

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