Nextbase

This article explains why you should keep your iQ firmware up to date and how to install updates either through the Nextbase iQ app or manually using a computer so…

How To Update Your iQ Firmware

This article explains which countries each iQ Dash Cam region supports for 4G use and helps you choose the right iQ version for your location so mobile‑data‑based features work correctly.…

Which Countries Will My iQ Work In?

This article explains where to buy official spare parts and accessories for your Nextbase iQ Smart Dash Cam so you can replace or add mounts, cables, and other components when…

How to find spare parts for your iQ

This article explains why you might need to reboot your Nextbase iQ Dash Cam and how to restart it using the small button on the unit.

How To Reboot Your iQ Dash Cam

This article will help you if the QR code is not showing on your iQ dash cam during setup. The QR code is needed to create or connect your account…

What to do if the QR code is not appearing on your iQ dash cam

This article explains what to do if your iQ appears as offline in the iQ app. Offline usually means the app cannot contact the device because of a signal, power,…

What to do if your iQ dash cam is showing as offline

This article guides you through connecting a rear camera to your iQ and provides troubleshooting steps if you see no rear camera or experience an intermittent connection issue. This information…

What to do if your iQ rear camera is not connecting

Find out what's new, what's been fixed, and how each update helps your device perform at its best.

Firmware release notes

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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