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How To Reboot Your iQ Dash Cam

This article explains why you might need to reboot your Nextbase iQ Dash Cam and how to restart it using the small button on the unit.

Updated over a week ago

Why reboot your iQ?

The iQ is a smart device that constantly transfers data (video, app info, updates).

  • A reboot:

    • Refreshes the operating system.

    • Clears temporary data and cache.

    • Helps resolve software “niggles” e.g. connection issues.

Rebooting is a safe, non‑destructive way to improve performance without deleting your settings or recordings.

How to reboot your iQ

  1. Locate the button:

    • On the top of the iQ (the part facing into the cabin) you will see a small physical button.

    • Use the tip of a pen, pin, or similar object to press it.


  2. Perform a short press:

    • Press the button briefly (do not hold it for a long time).

    • The iQ will restart automatically; you’ll usually see the screen turn off and then back on.

  3. If you need to remove the iQ from its mount:

    • Slide the iQ upwards to release it from the mount.

    • Pull the unit from the top section toward you; it will detach from the plate on the windscreen.

    • You can easily slide it back onto the plate once you’ve finished the reboot.

  4. If issues persist after a reboot, try restarting your phone and the iQ app or check for a firmware update in the app.

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