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How to reset your iQ

This article explains how to perform a reset on your iQ dash cam, this information is correct for iQ1K, iQ2K and iQ4K models.

  1. Locate the reset button on your Nextbase iQ dashcam. Depending on the model, it may be positioned between the antennas on the top of the unit, underneath the wires, or by the power cables at the top of the unit.

  2. The button is very small, so use a pen, pin, or similar pointed object to press it in.Depending on your model, press and hold the reset button for the specified duration: 3 seconds for pairing, 5 seconds for hardware reset, or 10–15 seconds for restarting the device.

  3. After pressing reset, wait 30 seconds to 1 minute for the dashcam to turn back on.

  4. If the reset works, the iQ will show a blank front screen and then power back on within 30 seconds to 1 minute.

  5. If the reset button does not seem to work and your iQ stays on, unplug the power cables, then try pressing the reset button again. For models where the reset button is difficult to access, consider removing the camera from its mount by sliding it upward.

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