When this applies
Use this article when you want to view recordings from your 380GWX or 380GW Dash Cam in the Cam Viewer mobile app.
Process / information
Before you start
Make sure your phone is connected to the Dash Cam via Wi-Fi.
If you are having trouble connecting, follow the Connect to the Cam Viewer Mobile App - 380GWX and 380GW Dash Cam article.
View your recordings
Open the Cam Viewer mobile app.
Tap View Dash Cam Videos.
Your recordings will appear as thumbnails. The most recent recordings are shown first.
Tap any thumbnail to play the video.
Troubleshooting
If no videos appear, check that your Dash Cam is connected to the app.
If videos will not play, confirm the Wi-Fi connection is still active.
If the connection drops, reconnect to the Dash Cam and try again.
What to expect
Your recordings will appear as thumbnails, with the most recent recordings shown first.
Still need help?
If you cannot view your recordings, follow the troubleshooting steps above.

