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View Recordings in the Cam Viewer App - 380GWX and 380GW Dash Cam

This article explains how to view recordings from your 380GWX or 380GW Dash Cam using the Cam Viewer mobile app.

When this applies

Use this article when you want to view recordings from your 380GWX or 380GW Dash Cam in the Cam Viewer mobile app.

Process / information

Before you start

Make sure your phone is connected to the Dash Cam via Wi-Fi.

If you are having trouble connecting, follow the Connect to the Cam Viewer Mobile App - 380GWX and 380GW Dash Cam article.

View your recordings

  1. Open the Cam Viewer mobile app.

  2. Tap View Dash Cam Videos.

View Dash Cam Videos

  1. Your recordings will appear as thumbnails. The most recent recordings are shown first.

  2. Tap any thumbnail to play the video.

Troubleshooting

  • If no videos appear, check that your Dash Cam is connected to the app.

  • If videos will not play, confirm the Wi-Fi connection is still active.

  • If the connection drops, reconnect to the Dash Cam and try again.

What to expect

Your recordings will appear as thumbnails, with the most recent recordings shown first.

Still need help?

If you cannot view your recordings, follow the troubleshooting steps above.
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