Get Started
Enter pairing mode: Press and hold the Protect button for 5 seconds (10 seconds resets to defaults).
Approve permissions: Allow Bluetooth and Wi-Fi in the app.
Observe the LED behavior: The LED will flash blue during pairing mode. Avoid holding the Protect button for 10 seconds unless you intend to reset the device to factory settings.
Connecting via Bluetooth
Open the Nextbase App and follow on-screen steps.
Select your Dash Cam when it appears (check serial number matches).
On iPhone/iPad, select it in “Select An Accessory” (can take up to 2 mins).
Press Pair on the app when prompted
Connecting via Wi-Fi
Needed for firmware updates or video downloads.
Approve the Wi-Fi connection when prompted.
Wi-Fi is essential for downloading videos and performing firmware updates.
What about updates?
The app updates automatically. If firmware is outdated, the home screen notifies and guides you. Follow the app’s instructions to install the firmware update when notified. Please ensure you have an SD Card installed when performing a firmware update via the app.
Extra tips
Restart phone if app freezes during setup.
Ensure the dashcam is connected to power at all times before pairing to avoid connection issues.
Disable Android Auto on your phone, as it can interfere with the Wi-Fi connection.
Troubleshooting
Use the official Nextbase app (purple icon with an "N").
Turn off any VPN or antivirus apps on your phone, as they can block connections.
Ensure the Nextbase app is updated to the latest version from your app store.
Verify that your phone’s language and region settings match your location. If the model list is empty, changing the region to your actual country may resolve the issue.
Disconnect from other active wireless connections, such as Apple CarPlay, Android Auto, or home Wi-Fi, as the dashcam creates a direct Wi-Fi link.
Unpair the dashcam from other devices if it was previously paired.
Reinstall the Nextbase app and retry pairing.