Recommended permissions
The app works best when you allow the permissions below. This helps your phone stay connected to your Dash Cam and ensures you receive important alerts.
Nearby devices
Lets your phone find and connect to your Dash Cam
Required for pairing and maintaining a stable connection
Notifications
Sends alerts about your Dash Cam, such as connection updates and events
Recommended so you do not miss important information
Location
Helps your phone connect to your Dash Cam reliably
Set to “Always allow” for the most stable connection
App hibernation (Android only)
Allows the app to run in the background
Helps improve reconnection with your Dash Cam when you reopen the app
Local network (iOS only)
Enables a direct Wi‑Fi link between your phone and Dash Cam
Needed for video downloads, firmware updates, and setup
How to change permissions later
If you have already set up the app and want to adjust permissions, you can do this in your phone settings.
On Android
Open Settings on your phone.
Tap Apps (or Apps & notifications, depending on your device).
Find and tap Nextbase App.
Tap Permissions.
Turn each permission On as needed (Nearby devices, Location, Notifications).
Check any Battery or App hibernation settings and allow the app to run in the background.
On iPhone (iOS)
Open the Settings app on your iPhone.
Scroll down and tap Nextbase.
Check and adjust:
Location (set to Always)
Local Network
Notifications
Extra tips
If the app struggles to connect, check Location and Nearby devices (Android) or Local network (iOS) first.
If you are not getting alerts, confirm Notifications are allowed and not muted.
After changing permissions, reopen the Nextbase App and reconnect to your Dash Cam.
Troubleshooting
The app will not connect to the Dash Cam
Confirm Nearby devices (Android) or Local network (iOS) is enabled.
Check that Location permissions are allowed.
Turn Bluetooth and Wi‑Fi on and try again.
You are not receiving notifications
Check that notifications are allowed for the Nextbase App in your phone settings.
Make sure “Do Not Disturb” or Focus modes are not blocking alerts.
Video downloads are slow or failing
Confirm Local network (iOS) or Wi‑Fi permissions are enabled.
Move closer to the Dash Cam to improve the connection.