How do I check my Dash Cam model?
Find your exact model name:
On the Dash Cam body (often next to the lens or on the base).
On the product box.
In the user manual.
Recommended apps by Dash Cam model
Use this table to find the right app for most current models. Note that not all dash cam models are compatible with every app. Ensure to verify your model's compatibility before proceeding.
Dash Cam Models | Recommended App | Available On |
322GW, 422GW, 522GW, 622GW | MyNextbase Connect | iOS & Android |
Piqo, 385GW, 385GWX | Nextbase App | iOS & Android |
Nextbase iQ | iQ App | iOS & Android |
Detailed Compatibility Information for MyNextbase Connect
The MyNextbase Connect app is designed to work exclusively with compatible Nextbase dash cams. It enables features like uploading footage, sharing videos, and accessing the MyNextbase Cloud. However, it is not universally compatible with all dash cam models. Ensure your model supports this app to utilize its full functionality. Note: Certain models, such as the Nextbase 222X, 222XR, 320XR, 222, 122 are not compatible with the MyNextbase Connect app. Refer to the compatibility requirements for more details.
How to connect your Dash Cam to the app?
Download the correct app from the App Store or Google Play Store (Nextbase App or iQ App, depending on your model).
Enable Bluetooth and Wi‑Fi on your smartphone.
Open the app and follow the in‑app instructions to:
Select your Dash Cam model
Put the Dash Cam into pairing mode (if required)
Confirm the pairing code on both devices
Once paired, the app will usually create a Wi‑Fi connection to handle live view, downloads, and firmware checks.
Extra tips
Update the app and Dash Cam firmware before pairing for best compatibility.
Keep your phone close to the Dash Cam during initial setup.
Allow all requested permissions (Bluetooth, Location, Notifications) for full functionality.
Troubleshooting
Connection fails: Confirm Dash Cam is powered on. Update app and firmware. Restart both devices.
Wi-Fi issues: Turn off VPN and disconnect from other Wi-Fi networks.
Wrong app: Double-check model number and download the listed app.
If problems continue, look up your model in the Nextbase support pages for model‐specific pairing steps. You can also verify compatibility by checking the product manual, visiting the Nextbase website for a list of compatible models, or contacting Nextbase customer support for assistance.