Nextbase

How do I complete my Road Safety Club profile?

Turn on your Dash Cam and open the MyNextbase Connect app.

Click Set Up Now in the app’s home screen.

Update your Dash Cam firmware if required.

Enter your name, email, and verify your email.

1. Turn on your Dash Cam and open the MyNextbase Connect app.
2. Enable Bluetooth on your phone.
3. Click Set Up Now in the app’s home screen.
4. Update your Dash Cam firmware if required.
5. Enter your name, email, and verify your email.
6. Select your vehicle type.
7. Your profile is now complete!

How do I connect MyNextbase Connect to my Dash Cam?

Open the MyNextbase Connect app and pair your Dash Cam.

Once paired, the app will display “Connected.”

1. Ensure your phone’s Bluetooth is on.
2. Open the MyNextbase Connect app and pair your Dash Cam.
3. Once paired, the app will display “Connected.”

Why do I need to update my Dash Cam firmware to join the Road Safety Club?

Firmware updates improve functionality and allow the Dash Cam to report footage. To join the Road Safety Club, ensure your firmware is up to date.

How do I edit my Road Safety Club profile?

Go to the Road Safety Club section in the app.

Select Edit Profile, update your information, and verify your email.

1. Go to the Road Safety Club section in the app.
2. Select Edit Profile, update your information, and verify your email.
3. Reconfirm your vehicle type.

Why does the MyNextbase Connect app ask for permissions?

Permissions are requested to enable important features, like event notifications and Emergency SOS functionality. These ensure your Dash Cam and app work correctly.

How do I pair my Series 2 Dash Cam with MyNextbase Connect?

Stop recording by tapping the red icon on the Dash Cam screen.

Go to Settings &gt; Connect Apps &gt; MyNextbase.

Select Setup Phone and complete Bluetooth pairing.

1. Turn on your Dash Cam.
2. Stop recording by tapping the red icon on the Dash Cam screen.
3. Go to Settings &gt; Connect Apps &gt; MyNextbase.
4. Select Setup Phone and complete Bluetooth pairing.

How do I update my Series 2 Dash Cam firmware?

You can update your Dash Cam firmware in three ways:

- Via the MyNextbase Connect app.
- Using MyNextbase Player on your PC.
- Manually with a PC.

Why do I need to update my Dash Cam firmware?

Firmware updates fix software issues and improve performance. By updating, you ensure your Dash Cam works reliably and can report footage to the Road Safety Club.

Complete profile setup while parked with a strong Bluetooth signal for reliable pairing.

Enable all requested app permissions upfront to avoid interruptions during event notifications or SOS features.

- Complete profile setup while parked with a strong Bluetooth signal for reliable pairing.
- Enable all requested app permissions upfront to avoid interruptions during event notifications or SOS features.

If the Firmware update fails in the app, try MyNextbase Player on PC/Laptop instead, ensure the Dash Cam is powered and not recording, then reconnect.

If you cannot edit your profile or verify your e-mail, check spam folder for verification email, or go to Road Safety Club &gt; Edit Profile and re-enter details.

If the Permission prompts keep appearing, go to phone Settings &gt; MyNextbase Connect and manually enable Bluetooth, location, and notifications.

- If the Firmware update fails in the app, try MyNextbase Player on PC/Laptop instead, ensure the Dash Cam is powered and not recording, then reconnect.
- If you cannot edit your profile or verify your e-mail, check spam folder for verification email, or go to Road Safety Club &gt; Edit Profile and re-enter details.
- If the Permission prompts keep appearing, go to phone Settings &gt; MyNextbase Connect and manually enable Bluetooth, location, and notifications.

Learn how to complete your Road Safety Club profile, connect your Nextbase Series 2 Dash Cam to the MyNextbase Connect app, update firmware, manage permissions, and troubleshoot pairing or profile setup issues.

How to Set Up and Update Your Road Safety Club Profile

Find answers and get help from Intercom Support and Community Experts

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