Nextbase

How do I remove, troubleshoot, or replace a suction cup mount for my Nextbase dash cam?

Suction cup mounts are a convenient way to attach your Nextbase dash cam to your windscreen. However, over time, you may encounter issues such as difficulty removing the mount, loss of suction, or the need for replacement. This guide provides step-by-step instructions for removing, troubleshooting, and replacing suction cup mounts.

To safely remove a suction cup mount from your windscreen without causing damage:

Use a Thin Plastic Card: If the suction cup is stuck, gently slide a thin plastic card (e.g., a credit or gift card) between the suction cup and the glass to break the seal. Gradually work the card around the edge until the suction cup releases.

Utilize the Release Tab: If your suction cup mount has a small release tab or arm, press it while lifting the edge of the suction cup to help release it.

Slide Components: For models like the Series 2 (e.g., 322GW), slide the adhesive plate away from the small notch to detach it from the powered mount. This method prevents damage and ensures proper removal.

1. Use a Thin Plastic Card: If the suction cup is stuck, gently slide a thin plastic card (e.g., a credit or gift card) between the suction cup and the glass to break the seal. Gradually work the card around the edge until the suction cup releases.
2. Utilize the Release Tab: If your suction cup mount has a small release tab or arm, press it while lifting the edge of the suction cup to help release it.
3. Slide Components: For models like the Series 2 (e.g., 322GW), slide the adhesive plate away from the small notch to detach it from the powered mount. This method prevents damage and ensures proper removal.

If your suction cup mount is not holding securely:

Clean the Surfaces: Ensure both the windscreen and the suction cup are clean and free of dust or grease. Use a damp cloth to wipe them down and let them dry completely.

Proper Installation: Place the suction cup on the windscreen with the lever arm open. Apply firm pressure, then push the lever down to lock it in place. Gently tug on the mount to confirm it is secure before driving.

Consider Alternatives: If the suction cup continues to fail, consider switching to an adhesive mount, which provides a more durable hold.

1. Clean the Surfaces: Ensure both the windscreen and the suction cup are clean and free of dust or grease. Use a damp cloth to wipe them down and let them dry completely.
2. Proper Installation: Place the suction cup on the windscreen with the lever arm open. Apply firm pressure, then push the lever down to lock it in place. Gently tug on the mount to confirm it is secure before driving.
3. Consider Alternatives: If the suction cup continues to fail, consider switching to an adhesive mount, which provides a more durable hold.

The suction cup is a replaceable part of the mount. To replace it:

Detach the Suction Cup: Locate the separation line between the suction cup assembly and the mount. Pull the suction cup assembly to the side to detach it.

Install the Replacement: Fit the new suction cup onto the mount by aligning it with the separation line and pressing it into place.

1. Detach the Suction Cup: Locate the separation line between the suction cup assembly and the mount. Pull the suction cup assembly to the side to detach it.
2. Install the Replacement: Fit the new suction cup onto the mount by aligning it with the separation line and pressing it into place.

This article walk you through removing and reattaching the suction cup for your series 2 dash cam back to the windscreen.

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How do I remove, troubleshoot, or replace a suction cup mount for my Nextbase dash cam?

How do I remove, troubleshoot, or replace a suction cup mount for my Nextbase dash cam?

Removing a Suction Cup Mount

Troubleshooting Suction Cup Issues

Replacing a Suction Cup Mount