Nextbase

Use this article if your iQ 1K, iQ 2K or iQ 4K Dash Cam enters Smart Sense Parking Mode while you are driving.

Smart Sense activation voltage controls when your Dash Cam switches between Driving Mode and Parking Mode.

When your vehicle's voltage is 13V or higher, the Dash Cam stays in Driving Mode.

When the voltage drops below this level, typically between 12V and 13V, the Dash Cam switches to Parking Mode.

- The default setting is 13V.
- When your vehicle's voltage is 13V or higher, the Dash Cam stays in Driving Mode.
- When the voltage drops below this level, typically between 12V and 13V, the Dash Cam switches to Parking Mode.

If your Dash Cam is entering Parking Mode while driving, the activation voltage will need to be reduced.

Select More in the bottom-right corner.

1. Open the Nextbase iQ App.
2. Select More in the bottom-right corner.

Select Smart Sense Activation Voltage.

1. Select Smart Sense Activation Voltage.

Reduce the voltage level by 0.1V at a time.

1. Reduce the voltage level by 0.1V at a time.

Only reduce the voltage further if the issue continues.

- Test the Dash Cam while driving.
- Only reduce the voltage further if the issue continues.

If you reduce the voltage to 12.5V, you may need to review how the Dash Cam is installed.

- Do not lower the voltage too quickly.
- If you reduce the voltage to 12.5V, you may need to review how the Dash Cam is installed.

If the issue continues at lower voltage levels:

Consider switching to a fuse box installation.

This provides a more stable power supply than an OBD installation.

- Consider switching to a fuse box installation.
- This provides a more stable power supply than an OBD installation.

This is more common in electric or hybrid vehicles, where voltage levels can vary more.

Reset the Dash Cam using the reset button on the top of the unit.

Check that all cables are securely connected.

Update the Dash Cam to the latest firmware.

- Reset the Dash Cam using the reset button on the top of the unit.
- Check that all cables are securely connected.
- Have your vehicle battery tested.
- Update the Dash Cam to the latest firmware.

The Dash Cam should remain in Driving Mode while you are driving after the Smart Sense activation voltage has been adjusted to a suitable level.

If the issue continues, follow the installation advice and troubleshooting steps above.

- Consider switching to a fuse box installation
- This provides a more stable power supply than a OBD install

This is more common in electric or hybrid vehicles, where voltage levels can vary more. ​

- Reset the dash cam using the reset button on the top of the unit.
- Check that all cables are securely connected.
- Have your vehicle battery tested.
- Update the dash cam to the latest firmware.

​ ​ ​ ​ ​ ​ ​

- If the issue continues at lower voltage levels:
 - Consider switching to a fuse box installation
 - This provides a more stable power supply than a OBD install
 This is more common in electric or hybrid vehicles, where voltage levels can vary more. ​
 Troubleshooting
 If the issue is not resolved:
 - Reset the dash cam using the reset button on the top of the unit.
 - Check that all cables are securely connected.
 - Have your vehicle battery tested.
 - Update the dash cam to the latest firmware.
 ​
 
 ​ ​ ​ ​ ​ ​ ​

This article explains how to adjust the Smart Sense activation voltage if your iQ Dash Cam switches to Smart Sense Parking Mode while you are driving.

Smart Sense Parking Mode Activating While Driving - iQ 1K, iQ 2K and iQ 4K Dash Cam

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Smart Sense Parking Mode Activating While Driving - iQ 1K, iQ 2K and iQ 4K Dash Cam

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