How do I check my Dash Cam model?
Find your exact model name:
On the Dash Cam body (often next to the lens or on the base).
On the product box.
In the user manual.
Recommended apps by Dash Cam model
Use this table to find the right app for most current models.
Dash Cam Models | Recommended App | Available On |
322GW, 422GW, 522GW, 622GW | MyNextbase Connect | iOS & Android |
Piqo, 385GW, 385GWX | Nextbase App | iOS & Android |
Nextbase iQ | iQ App | iOS & Android |
How to connect your Dash Cam to the app?
Download the correct app from the App Store or Google Play Store (Nextbase App or iQ App, depending on your model).
Enable Bluetooth and Wi‑Fi on your smartphone.
Open the app and follow the in‑app instructions to:
Select your Dash Cam model
Put the Dash Cam into pairing mode (if required)
Confirm the pairing code on both devices
Once paired, the app will usually create a Wi‑Fi connection to handle live view, downloads, and firmware checks.
Extra tips
Update the app and Dash Cam firmware before pairing for best compatibility.
Keep your phone close to the Dash Cam during initial setup.
Allow all requested permissions (Bluetooth, Location, Notifications) for full functionality.
Troubleshooting
Connection fails: Confirm Dash Cam is powered on. Update app and firmware. Restart both devices.
Wi-Fi issues: Turn off VPN and disconnect from other Wi-Fi networks.
Wrong app: Double-check model number and download the listed app.
If problems continue, look up your model in the Nextbase support pages for model‑specific pairing steps.