wifi issues

David Hughes

• October 14, 2023 20:05

i am unable to connect to wifi on my new 322gw and its

very slow at connecting to blue even when dash cam and phone are side by side my phone is Android Pixel7.

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  Richard

  • October 16, 2023 11:16

  Hi David

  I'd recommend getting in touch with support at the email address below, so we can work out the best way to get your cameras up and running again ASAP:

  support@nextbase.co.uk

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  Ctracey Uk

  • October 18, 2023 14:04

  I've got the same problem with two 322gw dashcams and two Pixel 6 phones :(  Works fine using an iPhone.  Support case has been logged.

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  Ctracey Uk

  • October 19, 2023 13:37
  • Edited

  Hi David - support came back and said to manually disconnect any wifi connection when trying to view live footage or selecting the DashCam option to view/download recordings.  This resolved the wifi connection issue for me on my Pixel 6.

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