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Dash Cam Freezing

My Dash Cam freezes or stops recording

If you are experiencing problems with your Dash Cam failing to record, it is likely due to one of the following causes:

  1. The SD card you are using isn't suitable (or has failed), take a look at this article for more information on finding a suitable SD card.
  2. The firmware on the device needs to be updated. Please visit the support page for your your Dash Cam for help with this.
  3. Your Rear Dash Cam connection is not stable. You might need to replace your Rear Dash Cam cable

If you have replaced your SD card and updated your firmware and are still experiencing problems, submit a support ticket so we can look into this further. 

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