Lost Parts
I own a 312GW which was installed in my car. After I was involved in an accident the insurance company arranged collection of my car as I could not drive it. The company collected the car and I asked them to return to me the USB cable, the suction cup and the attached GPS connecter for my dashcam conects to.
The item was shown in the pictures the salvage company took. I have been waitong 2 months now but still do not have the missing items.
Can you please give me a quote for supply me with the missing parts so that I can get my dashcam working again
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Hello,
I am sorry to hear that you are missing items needed to use your device in the vehicle.
I have sent across an e-mail to you, containing a payment link, in order to purchase the replacement parts.
I hope this helps. If you need any further assistance with this, please reply to my e-mail.
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your website for spare parts does not include the GPS module or windscreen suction cup hol;fer and USB cable that I need. Where can I get these parts if Nexbase do not have them because I cannot find them anywhere?
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Hello,
Our website only lists parts for cameras that are currently in production.
The 312GW is no longer a manufactured camera so the parts are no longer listed on the website.
My colleague Mike has emailed you with payment links to purchase the necessary parts you require.
I have resent the email in case this was not originally received.
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